Louisville Kentucky Nursing Home

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by Ben Adkins via SHC Daily News

A new concierge program being tested at a handful of Signature HealthCARE’s post-acute buildings is helping to improve the customer experience and retain residents. Purveyors of the program are now combining efforts to formalize processes related to the initiative and lay the groundwork for future expansion.

St. Francis, Four Courts, Marietta and Buckhead have each conducted concierge programs for varying lengths of time. A meeting held this week at Signature’s home office in Louisville provided an opportunity for representatives from the four facilities to gather and merge their ideas.

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Louisville Nursing Residents participate in Breast Cancer WalkLouisville Nursing Residents participate in Breast Cancer Walk
Residents and stakeholders participate in the recent breast cancer awareness walk.

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Louisville Camp Gan of Israel visits nursing home

At Camp Gan Israel, the theme of the summer was “We Can Change the World.”

On Monday July 11, campers in the program visited the residents of Four Courts, in keeping with their theme of the week, l’dor va’dor, generation to generation.

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InnovateLTC Ultimate Transformer

A stroke patient at Four Courts at Cherokee Park stood for the first time in years with the help of a new technology that InnovateLTC brought to Louisville.

The woman, who has been with Signature for the past four years, had not been able to stand since 1997, even with the help of multiple staff members.

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The Compassion Fund, a 501 (c) (3) grew out of the desire to provide assistance and alleviate suffering of our employees and communities. The community and Signature HealthCARE employees are eligible to apply for awards if the recipients have experienced an unexpected, catastrophic event beyond their control and must be unable to meet the basic financial needs without assistance.

From the Heart

I want…to say thank you to all the wonderful people at Four Courts who contributed to my mother’s outstanding care. The staff was always friendly, courteous, helpful, accommodating and concerned. Thank you from the bottom of my heart.
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~Carol Goldberg, Family Member

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